Privacy policy
This policy describes what information BookOPD stores and how it is used for booking and healthcare operations.
Last updated: 14 Apr 2026
Data we collect
Basic profile information such as name, phone, email, and role-specific details.
Booking data such as doctor, hospital, token number, queue status, and timestamps.
How we use data
To allocate tokens, show live queue updates, and send transactional notifications.
To support hospital operations, role-based dashboards, receipts, and dispute resolution.
Data sharing
Patient booking details are visible to relevant hospital desk staff and assigned doctors.
Super admins can view operational booking logs for platform governance and support.
Security and retention
Access is role-based and authenticated through the platform's session and guard rules.
Records are retained as required for healthcare operations, finance, and compliance needs.